CDS Notification Issue

HM Revenue and Customs is are aware of an issue with the CDS Trade Test service, which is currently not returning notifications. The issue is being investigated and updates will be provided  as they become available.

Please continue to raise any issues through the sdsteam@hmrc.gov.uk mailbox.

All general enquiries should continue to be routed through HMRC dedicated Software Developers Support Team mailbox. This is closely monitored during business hours, with a robust triage system in place meaning all correspondence is appropriately filtered. This allows questions to be answered by the correct team.

Urgent queries that impact your development progress, these should be escalated to your HMRC Business Relationship Manager – they will support the end-to-end resolution process on your behalf.

Using these channels means HMRC can respond to you quickly and effectively. It also means responses are consistent and accurate, something which cannot be guaranteed if other informal routes are used.

As always, for more information about the Customs Declaration Service, please visit GOV.UKwww.gov.uk/customsdeclarationservice

Back to news

We use cookies on this site to improve your experience. By continuing to browse the site you are agreeing to our use of cookies. You will only see this message once. Find out more

close